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May 23, 20182 min read
Communication Summary
Over the past several weeks I have written about communication best practices, including most of the concepts that we (Pathways Training...
May 16, 20182 min read
Effective Communication--Tone
Last week I continued to write about communication and interpersonal skills, a topic that was triggered by a discussion I was having with...
Apr 24, 20183 min read
Pathways Communication Training
Due to the continued growth at Pathways Training & eLearning, we have posted for multiple positions, including a posting for a programmer....
Aug 24, 20172 min read
Engaging Courses Offered at Pathways
Over the next couple of weeks, I thought it would be interesting to hi-light some of the great courses offered by Pathways Training and...
May 31, 20172 min read
Facilitation Strategies
One of the things I really enjoy (when the opportunity arises) is talking shop with other training professionals as I am always eager to...
May 12, 20172 min read
Excellence in Facilitation
Recently a client was asking me about best practices for facilitator training and certification… and subsequently asked what processes do...
Dec 21, 20161 min read
Benefits of Custom Corporate Training
Only 25% of organizations believe that they are effective at training or sourcing training (Source: Trainers Advice) and many...
Feb 22, 20163 min read
ADVENTURES IN FACILITATION PART II
One of the things I really enjoy (when the opportunity arises) is talking shop with other training professionals as I am always eager to...
Feb 12, 20163 min read
Adventures in Facilitation
Growing up I had a cousin who seemed to have a knack for being in the wrong place at the wrong time, so much so that whenever he came to...
Jun 22, 20153 min read
REPLAY VALUE IN GAMES
Generally, when we buy a game, we aren’t really thinking about the second or third time we’ll play it. We’re focused on the immediate...
Mar 30, 20154 min read
Elearning and the Theory of Multiple Intelligences
Traditionally, a person’s intelligence was measured by a standardized IQ test which was heavy on questions addressing logical thinking,...
Feb 5, 20152 min read
Customer Service Is What Sets Us Apart
Members of my team and I recently sat through a client ‘pitch’ that was both enjoyable and noteworthy. Like any business, we are often...
Jan 27, 20152 min read
Good Politics and Customer Service
In my previous post I commented at length about the harsh realities of today’s organizational politics and the childish interactions that...
Jan 21, 20152 min read
Leadership is Fear
Take a moment to reflect back. Reflect on those moments in time where you were most uncomfortable, most afraid of unknown situations in...
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