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Communication Summary
Over the past several weeks I have written about communication best practices, including most of the concepts that we (Pathways Training...
May 23, 20182 min read


Effective Communication--Tone
Last week I continued to write about communication and interpersonal skills, a topic that was triggered by a discussion I was having with...
May 16, 20182 min read


Pathways Communication Training
Due to the continued growth at Pathways Training & eLearning, we have posted for multiple positions, including a posting for a programmer....
Apr 24, 20183 min read


Engaging Courses Offered at Pathways
Over the next couple of weeks, I thought it would be interesting to hi-light some of the great courses offered by Pathways Training and...
Aug 24, 20172 min read


Facilitation Strategies
One of the things I really enjoy (when the opportunity arises) is talking shop with other training professionals as I am always eager to...
May 31, 20172 min read


Excellence in Facilitation
Recently a client was asking me about best practices for facilitator training and certification… and subsequently asked what processes do...
May 12, 20172 min read
Benefits of Custom Corporate Training
Only 25% of organizations believe that they are effective at training or sourcing training (Source: Trainers Advice) and many...
Dec 21, 20161 min read


ADVENTURES IN FACILITATION PART II
One of the things I really enjoy (when the opportunity arises) is talking shop with other training professionals as I am always eager to...
Feb 22, 20163 min read


Adventures in Facilitation
Growing up I had a cousin who seemed to have a knack for being in the wrong place at the wrong time, so much so that whenever he came to...
Feb 12, 20163 min read
REPLAY VALUE IN GAMES
Generally, when we buy a game, we aren’t really thinking about the second or third time we’ll play it. We’re focused on the immediate...
Jun 22, 20153 min read
Elearning and the Theory of Multiple Intelligences
Traditionally, a person’s intelligence was measured by a standardized IQ test which was heavy on questions addressing logical thinking,...
Mar 30, 20154 min read
Customer Service Is What Sets Us Apart
Members of my team and I recently sat through a client ‘pitch’ that was both enjoyable and noteworthy. Like any business, we are often...
Feb 5, 20152 min read
Good Politics and Customer Service
In my previous post I commented at length about the harsh realities of today’s organizational politics and the childish interactions that...
Jan 27, 20152 min read
Leadership is Fear
Take a moment to reflect back. Reflect on those moments in time where you were most uncomfortable, most afraid of unknown situations in...
Jan 21, 20152 min read
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