Captain, my Captain
This week I had the amazing opportunity to work with a team. A real team. A soccer team. A group of individuals that must work together...
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Jun 21, 20182 min read
Challenges and myths about online learning
These days, the internet is pretty much an integral part of our daily routine. As early as 2009, France made a ruling that internet...
May 23, 20182 min read
Communication Summary
Over the past several weeks I have written about communication best practices, including most of the concepts that we (Pathways Training...
May 16, 20182 min read
Effective Communication--Tone
Last week I continued to write about communication and interpersonal skills, a topic that was triggered by a discussion I was having with...
May 9, 20183 min read
Pathways Communications Training Part II
I mentioned last week that due to the continued growth at Pathways Training & eLearning, we have posted for multiple positions, including...
Apr 24, 20183 min read
Pathways Communication Training
Due to the continued growth at Pathways Training & eLearning, we have posted for multiple positions, including a posting for a programmer....
Apr 10, 20182 min read
How eLearning Can Help to Prevent Privacy Breaches – Privacy Blog Part III
Last week I continued a discussion with part II on the importance of protecting your business’s privacy, with a focus on best practices...
Apr 4, 20182 min read
How eLearning Can Help to Prevent Privacy Breaches – Privacy Blog Part II
Last week I started a discussion on the importance of protecting your business’s privacy, so this week I would like to offer a few tips...
Mar 28, 20182 min read
Protecting Privacy – A Hot Topic for Training and eLearning Modules
Regardless of what your role within an organization is, we all have a responsibility to protect our customers’ privacy. The above...
Mar 22, 20182 min read
Respect in the Workplace courses offered by Pathways
While the year is still relatively young, I have been somewhat surprised by the frequency of requests the Pathways Training & eLearning...
Mar 9, 20182 min read
Customer Service Training--Effective Complaint Restitution Part II
Last week I introduced the first of a three-part discussion on complaint management, a topic that is covered in great detail through...
Mar 2, 20183 min read
Customer Service Training – Effective Complaint Resolution
At Pathways Training & eLearning we develop several programs, both for eLearning and instructor led training, that provide the learner...
Feb 20, 20184 min read
Facilitator Engagement
I have mentioned on a few occasions that one of my duties at Pathways Training & eLearning is facilitating courses for our luxury...
Jan 24, 20182 min read
Leadership Courses offered by Pathways
This week the Pathways team will be running an all-day workshop for one of our luxury automotive clients. While the objective for the...
Jan 16, 20182 min read
Classroom Training & eLearning Discussion
These past few months I have spent most of my time split between developing eLearning storyboards and leading classroom training, both...
Jan 16, 20182 min read
Social Media by the Numbers
As I have stated on numerous occasions, one of the more common topics we at Pathways Training & eLearning are asked to train (through...
Jan 2, 20182 min read
Social Media Awareness Part II
One of the most common topics we are asked to address in training is Social Media awareness, which on the service seems reasonably...
Dec 19, 20172 min read
eLearning Modules on Social Media Awareness
Over these past few months Pathways Training and eLearning has been asked by several of our clients, to develop eLearning modules on the...
Dec 8, 20173 min read
Are you Working with Professionals?
This past week I facilitated a project management program for a group of 10 professionals from a wide variety of organisations. The...
Dec 8, 20172 min read
The Right People for the Right Job
This past week I facilitated a project management program for a group of 10 professionals from a wide variety of organisations. The...
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