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Jun 13, 20161 min read
Customer Service Training: How to treat your customers right!
Pathways provides customer service training to many organziations. Our customer service training programs are designed for anyone who...
Jun 8, 20162 min read
Injecting creativity from a programmer perspective
When developing eLearning modules, developers often work with Instructional Designers. These experts ensure that the course content...
May 17, 20164 min read
Video Production Tips for eLearning
Video production is a very useful tool for eLearning. Through video we can convey information clearly and succinctly, and capture the...
May 11, 20161 min read
PATHWAYS’ ACCESSIBILITY PROCESS
Given the new Accessibility for Ontarians with Disability Act (AODA), it is important to ensure your eLearning is accessible for all...
Apr 28, 20162 min read
3 TIPS FOR CREATING EFFECTIVE ELEARNING
eLearning can be a very successful training medium if executed well. The rollout of eLearning programs can save organizations on training...
Apr 13, 20161 min read
2016 ELEARNING TREND TO WATCH – BIG DATA
You don’t need to be an IT expert to have heard the expression “big data”. This refers to large quantities of data that are gathered and...
Feb 24, 20161 min read
ELEARNING DEVELOPMENT – CREATING CUSTOM BUTTONS IN LECTORA
Creating customized buttons is something I consider an essential when designing visual elements in eLearning and or Web Based Training...
Feb 22, 20163 min read
ADVENTURES IN FACILITATION PART II
One of the things I really enjoy (when the opportunity arises) is talking shop with other training professionals as I am always eager to...
Jan 27, 20152 min read
Good Politics and Customer Service
In my previous post I commented at length about the harsh realities of today’s organizational politics and the childish interactions that...
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